Contracts Manager

Minuteman Senior Services
Job Description
The Contracts Manager is responsible for Client Service contracts and provider relationships including purchased service activity, vendor monitoring, developing new contracts, implementing cost-effective procedures, working creatively to address issues by developing innovative approaches to service delivery and overseeing provider contracts adherence as well as contractual compliance as required by the Executive Office of Elder Affairs (EOEA).

  • The Contract Manager oversees the awarding of all contracts for purchased services for the State Home Care service programs.  This includes:
  • The Contracts Manager administers the Department's Quality Assurance Program as the agency's chief contact person with vendor agencies for all service related issues.
  • Utilizes the SAMS Program for inputting appropriate data (i.e. vendor rate changes, etc.) as well as producing relevant SAMS reports as needed or requested.
  • The Contracts Manager monitors vendor contracts.
Accountability:  Demonstrates and communicates a high level of responsibility for and commitment to achieving results. 
Cooperation/Teamwork: Displays a consistently positive, cooperative, self-motivated, courteous, and professional attitude while working as a team member and pitching in as necessary; when appropriate facilitates discussion before decision-making process is complete.
Communication: Listens, speaks, and writes clearly and concisely. Ensures all involved are kept informed about developments and plans.  Keeps manager informed about progress and problems; avoids surprises.
Listening, Understanding, and Responding:   Creates effective interactions with others; deals with people in a direct, open, trusting and respectful manner; cares about what others have to say.
Quality of Work: Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work.

  • Bachelor’s Degree and supervisory experience in a related field or equivalent direct Aging Services Access Point (ASAP) and/or similar agency experience required.
  • Knowledge of the establishment and monitoring/evaluation of elder service delivery contracts, EOEA programs, homecare programs and regulations, HIPAA, compliance and the effective ability to interact with vendor staff, case management staff, the fiscal department, MIS, and homecare department supervisory staff strongly preferred.
  • Excellent oral, written, and presentation communication skills, computer skills including MS Office, and the ability to troubleshoot as needed.
  • Experience working in a non-profit environment with seniors or disabled adults strongly preferred.
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