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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20161020T113000Z
DTEND:20161020T140000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Ritz Carlton Presents Memorable Customer Service
DESCRIPTION:The Ladies and Gentlemen of The Ritz-Carlton take service excellence to the highest levels every day.\n\n \n\nOn Thursday\, October 20\, 2016\, The Ritz-Carlton Leadership Center will present an exceptional\, two-hour program on ways to fulfill both expressed and unexpressed needs of your clients and introduce the skills to provide authentic customer engagement.\n\n \n\nYou will be introduced to The Ritz-Carlton service model for:\n\n\n	Providing anticipatory service that creates passionate advocates of your brand\n	Crafting unique\, memorable and personal experiences that prevent your customers from feeling like they are simply 'another transaction'\n	Developing a written service strategy to ensure consistency and cultivate loyalty.\n\n \n\nThis is the first time this program is being offered in our area.  You do not want to miss this opportunity to learn from the very best in the field.
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12pt\;"><img alt="" height="147" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2282/Image/soldout.png" style="width: 400px\; height: 147px\;" width="400" /><br />\n<br />\nThe Ladies and Gentlemen of The Ritz-Carlton take service excellence to the highest levels every day.</span></span><br />\n&nbsp\;<br />\n<strong><span style="color:#A20000\;"><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12.0pt\;">On Thursday\, October 20\, 2016</span></span></span></strong><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12pt\;">\, The Ritz-Carlton Leadership Center will present an exceptional\,&nbsp\;</span></span><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12pt\;">two-hour program on ways to fulfill both expressed and unexpressed needs of your clients and introduce the skills to provide authentic customer engagement.</span></span><br />\n&nbsp\;<br />\n<span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12pt\;">You will be introduced to The Ritz-Carlton service model for:</span></span>\n\n<ul>\n	<li><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12.0pt\;">Providing anticipatory service that creates passionate advocates of your brand</span></span></li>\n	<li><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12.0pt\;">Crafting unique\, memorable and personal experiences that prevent your customers from feeling like they are simply &#39\;another transaction&#39\;</span></span></li>\n	<li><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12.0pt\;">Developing a written service strategy to ensure consistency and cultivate loyalty.</span></span></li>\n</ul>\n&nbsp\;<br />\n<span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:12pt\;">This is the first time this program is being offered in our area. &nbsp\;You do not want to miss this opportunity to learn from the very best in the field.</span></span>
LOCATION:The Crowne Plaza Boston-Woburn 15 Middlesex Canal Park Woburn\, MA 01801
UID:e.2282.1853
SEQUENCE:3
DTSTAMP:20260412T084528Z
URL:https://business.burlingtonchamberofcommerce.org/events/details/ritz-carlton-presents-memorable-customer-service-1853
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