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Title SpecialistTitle Specialist

Posted: 12/26/2021

As a member of our Consumer Lending Department, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.

We are committed to fostering career growth and development – when you join our organization it’s not just a job. We look to develop your skills aligned to our business needs and help you progress in your career.

Who we are – Hanscom Federal Credit Union

  • We seek to provide our members with the highest level of service whether in the branch or behind the scenes in our operations department.
  • We provide members with quality, right-sized and timely solutions
  • We analyze the needs of our members and ensure that the experience that they have in our branches is one that satisfies these needs while making them feel respected and valued
  • We celebrate our wins as a team
  • We act with integrity and foster a culture of mutual respect

Who you are -- Title Specialist

  • Maintains the VINtek system for centralizing the logging and tracking of all paper titles. Logs in incoming titles and releases titles for paid off autos, boats, motorcycles and mobile homes. Information for systems input is accessed from various reports (new loans & closed loans). Maintains a filing system for all paper titles.
  • Researches title and loan information to locate or obtain missing titles. Initiates all contact on a timely basis both verbally and/or in writing with loan officers, members, financial agencies and registries of motor vehicles in order to perfect the lien on all vehicles (autos, recreational vehicles, motorcycles, boats, and mobile homes).
  • Maintains a system for the logging and tracking of Credit Disability Insurance. Files claims as required. Disburses payments to member’s account. Reviews monthly reports from CUNA, services members needs and answers questions regarding claims.
  • Provides prompt, efficient and professional service to all members regarding Title questions and Credit Disability questions.
  • Maintains and updates the database in the Vintek System for the purpose of tracking electronically the transfer of titles to and from the state registries and tracking collateral for all vehicles. Responsible for recording and releasing electronic titles in Vintek. Pulls reports for tracking purposes and daily updates.
  • Actively cross sells Credit Union products and services.
  • Performs additional duties as requested.

What we offer 

A full-time, permanent position that will reward you through an annual bonus program. We also offer Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.

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