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Assistant Facilities ManagerAssistant Facilities Manager

Posted: 08/15/2021

The Boston Marriott in Burlington, MA, boasting 418 guest rooms and over 13,000 square feet of flexible meeting space provides the ideal location for a trip to New England. Just steps from the Burlington Mall and a short drive from Hanscom Air Force Base, the Lahey Clinic, Woburn and Lexington, Massachusetts, this hotel's stunning guest rooms, restaurants and event space make it one of the premier Burlington, MA, hotels. For those traveling on business or hosting an event, this hotel in Burlington, MA, features a 9,000 sq ft Grand Ballroom and state-of-the art meeting rooms. Find out today what a career with Pyramid Hotel Group and the Burlington Marriott can mean for you!


Your day-to-day is focused on ensuring that the site infrastructure is operating well, hotel has what it needs to be successful, and your team is thriving. Every day is different, so flexibility and responsiveness are key while delivering value on projects and other commitments! You will report to our Director of Engineering and Hotel General Manager This is an active Facilities Manager Position and your schedule will vary week to week.

Managing Facility Infrastructure and Amenities

  • Cultivate a culture of safety across the facility
  • Develop and manage functional areas including building infrastructure (plumbing, electrical, HVAC), janitorial services, security, and shipping & receiving
  • Establish and build relationships with outside vendors and contractors
  • Attend to urgent issues and scheduled work after-hours and on weekends as needed
  • Assist in Developing and oversee the facilities team’s budget
  • Uphold the hotels standard of excellence for delivering services, facility upkeep, and aesthetics

Building and Managing the Facilities Team

  • Lead a team of 1-2 associates, establish roles, responsibilities, and oversee the development of work processes
  • Hold regular 1:1s with direct reports, providing coaching on work challenges, alleviating bottlenecks, helping prioritize work focus, developing skills, and sharing feedback

Fostering Relationships

  • Connect with growing resident companies to understand their evolving needs and determine how to potentially accommodate them based on the facility’s infrastructure and capabilities
  • Create opportunities for the facilities team to engage with residents through their work responsibilities, escalating feedback to Site Head as needed
  • Display a high-level of customer service and ensure residents are comfortable and able to work safely and efficiently in the facility based on provided services
  • Ability to learn new facilities management systems as needed
  • Ability to conduct hands-on facilities work involving tasks such as lifting up to 50lbs, climbing a ladder, and using hand and power tools
  • Basic understanding of building infrastructure, construction methods and materials, and best/safe practices
  • Strong time management, organization, and decision-making skills
  • Excellent communication and customer service skills for building relationships with residents, property management, and vendors
  • High standard of excellence for work, including responsiveness to requests and issues



  • Medical, vision and dental
  • Paid Time Off
  • 7 Paid Holidays
  • 401K 
  • Long- and short-term disability, life insurance

Mark Your Calendar

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