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Retail Employees to Return in Limited Numbers

Guidance published on Monday, May 4th by the Baker Administration allows retail employees to return in limited quantities to help fill phone and online orders. Official language is below. Please refer to the full FAQ page for all available Q&A.

Can non-essential businesses bring in a small number of employees in order to remotely fulfill online or phone orders?  YES if following the remote fulfillment guidelines below

  • Facilities must be closed to the public, as the allowance is for the fulfillment of remote sales/orders only
  • Employees may only be engaged in the packaging and delivery/shipping of phone and online orders, not the manufacturing of those product
  • Operating hours must allow for sufficient ongoing off-hour sanitation/cleaning
  • All employees must wear face coverings while on-site
  • All employees must maintain 6 feet social distancing and employers should stagger employees within the facility to ensure social distancing
  • Any deliveries made by employees must be ‘no-contact’ deliveries: items must be left in mailboxes, mailrooms, garages, lobbies, at doorstep, or similar no-contact drop-off points
  • Employers must stagger shift start/stop times and breaks/lunchtimes in order to minimize contact
  • Facilities must have readily accessible hand sanitizer and hand washing facilities for employee use
  • In a closed facility that is used for remote fulfillment:
    • There must be enough space within the facility for all employees present to be able to maintain six feet of social distancing
    • In a facility under 10,000 square feet, a maximum of 3 employees may be allowed on the premises at a time
    • In a facility between 10,000 – 30,000 square feet, a maximum of 5 employees may be allowed on the premises at a time
    • In a facility more than 30,000 square feet, a maximum of 7 employees may be allowed on the premises at a tim
  • Employee workspaces must be cleaned frequently, following public health guidelines
  • Employers must require employees to self-administer a temperature check prior to beginning each shift.  Any employee with any symptoms, including a temperature over 100.0 degrees, must not report to work and should self-isolate, contact their doctor and follow medical guidance.
  • Employees in quarantine, due to exposure to a known case of COVID-19 or someone with COVID-19 like illness, must remain under quarantine for 14 days since day of exposure and not report to work
  • Employers must strictly adhere to any further workplace guidance
  • Facilities found in noncompliance with this order must be closed immediately
  • Facilities unable to fully comply with all of these parameters shall not operate.

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