Tech Talk with MSBDC: Maximizing Business Success with Customer Relationship Management

Join us for “Tech Talk with Rob” an enlightening webinar series designed specifically for small business owners looking to navigate the complex world of technology. Each session, hosted by tech expert Rob, will delve into critical topics that are essential for running a modern business in the digital age.

Maximizing Business Success with CRM -
In this Tech Talk, we’ll explore the power of Customer Relationship Management (CRM) systems and why they're essential for small businesses. From improving customer satisfaction to streamlining sales processes, a CRM provides a centralized platform to manage client data, track interactions, and optimize communications. Learn how using a CRM can enhance customer loyalty, boost team productivity, and ultimately drive revenue growth. Whether you’re a startup or an established business, this session will demonstrate why investing in CRM technology is a strategic move for long-term success. Join us to see how a CRM can help you gain a competitive edge in today’s customer-focused marketplace.

Whether you are tech-savvy or just getting started, “Tech Talk with Rob” will provide you with the knowledge and tools to leverage technology for your business’s success. Don’t miss out on this opportunity to learn, grow, and secure your business in the digital marketplace.

During each session, Rob will present a brief 15–20-minute introduction to the topic at hand, followed by an interactive discussion and Q&A period. This series aims to create a welcoming environment where you’re encouraged to ask any questions you may have. Remember, there are no bad questions.

Speaker(s): Rob DelMastro, Director of the MSBDC Western Regional Office

Fee: No Cost

Register Here