Beth Israel Lahey Hospital Community Newsletter




News From LHMC Community Benefits



May is Mental Health Awareness Month!


If you’re interested in getting mental health or substance use help, but not sure where to start: 


Call or text the Massachusetts Behavioral Health Help Line at 833-773-2445 or chat online at


Or visit the local Community Behavioral Health Center (CBHC). To find out which CBHC is serving your city or town, please click here.


Beth Israel Lahey Health is prioritizing access to behavioral health services and supports through various initiatives. Read on for shareable mental health resources and spotlights on community organizations with behavioral health support offerings.


Massachusetts' Behavioral Health Help Line (BHHL) went live on January 3, 2023, offering direct connection to mental health and substance use care for anyone in the Commonwealth – no insurance needed. Available 24/7, in more than 200 languages, the BHHL is a phone, text, and online chat line whose clinically trained staffed will work with you to determine the care that best fits your needs and directly connect you to treatment, including outpatient, urgent care, and immediate crisis care.




National Stroke Awareness and Trauma Awareness Month


May is also National Stroke Awareness Month and Trauma Awareness Month


Do you know the warning signs and symptoms of a Stroke? Strokes can happen to anyone, at any age. Use the acronym BE FAST to spot a stroke at the earliest sign and potentially save a life.


To learn more about preventing life-altering injuries, like those from car accidents, check out this interview that Burlington Cable Access TV (BCAT) News recently did with Dr. Chaitan Narsule, MD, Trauma & Acute Care Surgeon at LHMC, about the vital role of seat belts in saving lives.



Community Partner Spotlight: Saheli


LHMC is proud to celebrate Asian American and Pacific Islander (AAPI) Heritage Month by highlighting one of our longtime community partners, Saheli. 


Lahey Hospital and Medical Center (LHMC) collaborates with Saheli to support, grow and strengthen community-based outreach, engagement and education targeted to the unique needs of the South Asian and Arab immigrant communities.


The project assists participants through a two-pronged approach including a culturally competent Community Health Worker (CHW) also trained as a DV advocate, will improve access and engagement of health and safety services to South Asian and Arab communities. CHW will assess client’s needs, link households to supports, and enhance access to culturally competent care providing trauma informed and survivor-centered services tailored to the goals and needs of the survivor. Learn more here.


BILH Find Help Now Available


BILH Find Help is a new resource that helps people connect to free or low-cost services near you to pay your bills, rent, buy food, and more.


For our existing partners in community-based organizations, we recommend you follow the steps to claim your site on Find Help so that BID Milton patients and community members can find the most accurate and updated information about your organization. To do that, Find Help provides resources to access your listing. here





Lahey Achieves Magnet ® Recognition for Nursing Excellence!


Lahey has achieved Magnet® designation for nursing excellence, a prestigious global recognition that reflects the hospital’s superior levels of nursing teamwork, innovation and the highest quality patient care. 


The designation, awarded unanimously by the American Nurses Credentialing Center (ANCC), is the top national honor for professional nursing practice and distinguishes hospitals and health care organizations that meet rigorous standards for nursing excellence. Less than 10 percent of health care organizations in the U.S. have achieved Magnet status. Lahey is one of only 15 hospitals in Massachusetts to earn this honor.


Lahey Earns an "A" Hospital Safety Grade from The Leapfrog Group


Lahey Hospital & Medical Center (LHMC) earned an “A” Hospital Safety Grade from The Leapfrog Group, a national nonprofit watchdog. Leapfrog assigns an “A,” “B,” “C,” “D” or “F” grade to general hospitals across the country based on over 30 measures of errors, accidents, injuries and infections as well as the systems hospitals have in place to prevent them.


To read more about this award, click here.


Boston North Cancer Association Honors Peabody Radiation Oncology Team with Hope Begins Here Award


The Boston North Cancer Association honored the Peabody Radiation Oncology Tea?m with their Hope Begins Here Award in recognition in recognition of its exceptional and compassionate care to cancer patients and their families throughout communities North of Boston and in celebration of Lahey Hospital & Medical Center's 100th anniversary and 30 years of care in Peabody.


Founded in 2011, the Hope Begins Here Award is presented annually to an outstanding leader and advocate for cancer treatment and prevention on the North Shore. In conjunction with this award, Boston North Cancer Association presents a scholarship in honor of each year’s Hope Begins Here Award Honoree to a college-bound North Shore high school senior whose parent passed away from cancer or is undergoing treatment for cancer.


Congratulations to the Team!


Inclusive Hair Care Products for Patients


The Office of Diversity, Equity and Inclusion (DEI) at Beth Israel Lahey Health, together with our Supply Chain team, is partnering with Dudley Beauty, a Minority, Black Owned Business (MBE) to purchase inclusive hair care products for hospitalized inpatients across BILH.


The high-quality products are packaged in a personal care kit, and include shampoo, conditioner, de-tangler, body lotion and wide-tooth comb.


By providing products designed for patients of all hair types, we are able to enhance their comfort and experience, as well as advance health equity and culturally appropriate care. 


“Providing more inclusive hair and skin care products is not just about addressing diverse needs but also about caring for the whole patient. This approach fosters an environment where patients, especially those from diverse backgrounds, feel seen, respected, and empowered to exercise agency—an essential aspect often diminished among hospitalized individuals,” said Dr. Brittne Halford of BIDMC, BID Milton and BID Plymouth. “Offering suitable hair care products is a small yet impactful step in acknowledging and addressing the unique needs of the community we serve.”



Anti-Stigma Campaign 


Deconstructing Stigma, a global mental health campaign, is seeking individuals to share their experiences living with mental health conditions, including addiction, for their Deconstructing Stigma: Changing Attitudes About Mental Health.


If you are interested, please reach out to Michelle Snyder at for more information. 



Free Community Workshops!


Is your program or organization looking to increase staff capacity, implement evaluation plans, improve programs and measure impact? These Program Evaluation Workshops were designed to help you do just that. In partnership with MXM Research Group, BILH Community Benefit?s is offering the following online workshops, open to anyone.


Connecting the Dots: Applying Logic to our Programs


This workshop will help organizations begin to consider the logic of their programs and how activities are directly connected to outcomes and impact. You'll leave this workshop with a basic theory of change and the skills to create a robust logic model for grant applications and reports.



June 11, 2024 9:30-10:30 a.m.


Practice makes Permanent: Strengthening our practices of using data for learning 


Do you find yourself wondering at the beginning of a new evaluation project, how will we ever make use of what we collect? Or perhaps you're at a project milestone, report in hand with rich, actionable insights, but you have little space to digest and learn from it alongside your team. In this interactive workshop, we will explore what gets in the way of using data for learning and showcase creative strategies for building a practice and culture of learning, no matter where you are in your evaluation journey.


July 17, 2024 9:30-11 a.m



Upcoming Community Events


Free Women's Health Event


There’s a women’s health crises affecting 10% of teens and young women, causing infertility (and sometimes bankruptcy), largely because of systemic challenges that extend a diagnosis up to 12 years.  Come watch this eye-opening one-hour film – Below the Belt – and meet a Cambridge-based reputed surgeon to learn more and help your friends, neighbors, coworkers, daughters, nieces, etc.  If you missed this spectacular event in Lexington (the only one of its kind in the Boston-metro area), you have one more chance. 


FREE EVENT, please RSVP or call 781-270-1955

5:30pm Wednesday, June 5th

The Grandview Farm - 55 Center Street, Burlington

More information here





How to access LHMC's Financial Assistance Policy:


• Visit



• Call 781-744-8815


• Mailing address: Lahey Hospital & Medical Center Financial Counseling Office 41 Mall Road Burlington, MA 01805



Call: 978-538-4101


•Mailing Address: Lahey Medical Center Financial Counseling Office One Essex Center Drive, Main Lobby Peabody, MA 01960



Stay in Touch


Michelle Snyder

Regional Manager for Community Benefits and Community Relations

41 Burlington Mall Road, Burlington, MA 01805

One Essex Center Drive, Peabody, MA 01960





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