Not a Bus Rider? MassDOT Wants to Hear From You!

The Massachusetts Department of Transportation (MassDOT), in conjunction with the MBTA, would like to better understand the needs of infrequent and potential riders of the MBTA’s bus system, so they can improve bus service. 

MassDOT will be holding 75-minute virtual conversations with small groups of community members to talk about to talk about how residents get around their communities and local transportation options. 

They’re looking for adults who have traveled in Massachusetts in the past 6 months. They do not need to be current transit riders. The focus group will include a facilitated discussion about local transportation options. The MassDOT would love to hear more about your experiences.   

To be eligible to take part in these focus groups, you must be:

• 18 years old or older. 
• Live within a 10-minute walk of an MBTA bus stop, see map.  
• Do not currently use MBTA bus services. 
• Have an up-to-date email address. 
• Have Zoom access for 75 minutes. 

Selected participants will receive an electronic $100 Visa gift card within two weeks upon completion of the focus group.   

If you are interested in participating, please fill out this form.  Please also send the below flyer to anyone you think may have thoughts or experiences to share about traveling in Massachusetts. To minimize the risk of fraud, imposters and scamming, please do not post this invitation or flyer on social media.  

Thank you in advance for your consideration and willingness to participate!