Ritz Carlton Presents Memorable Customer Service

The Ladies and Gentlemen of The Ritz-Carlton take service excellence to the highest levels every day.
 
On Thursday, October 20, 2016, The Ritz-Carlton Leadership Center will present an exceptional, two-hour program on ways to fulfill both expressed and unexpressed needs of your clients and introduce the skills to provide authentic customer engagement.
 
You will be introduced to The Ritz-Carlton service model for:

• Providing anticipatory service that creates passionate advocates of your brand
• Crafting unique, memorable and personal experiences that prevent your customers from feeling like they are simply 'another transaction'
• Developing a written service strategy to ensure consistency and cultivate loyalty.